Spotlight Saturday, Donna Bayne, Receptionist and Intake Referral Coordinator  - Hearing and Speech Agency

Spotlight Saturday, Donna Bayne, Receptionist and Intake Referral Coordinator

What drew you to HASA originally? I was drawn to HASA because I have previously been affiliated with non-profit organizations. I worked at Mount Washington Pediatric Hospital for 10 years, and I felt a great sense of comfort in helping children with disabilities, as I do here.

How long have you been affiliated with HASA and in what capacity? I have been affiliated with HASA two years now. I work in the Clinical Services Department as a Receptionist and Intake Referral Coordinator.

What is your favorite memory with HASA? My favorite memory with HASA is twofold: I enjoy seeing my regular speech, occupational therapy kiddos, as well as our regular Audiology clients. I have come to know them well and I think they enjoy the continuity of care from people they feel comfortable with. The second is that I have been a board member of the HLAA-GBC (Hearing Loss Association of America/Greater Baltimore Chapter. I have been on the board for one year and have signed on for a second year with them. We hope to engage the community in helping people with hearing loss and educating them on different options they may have available to them. We had the pleasure of hosting my favorite doctor in the world, Dr. Howard Francis from Johns Hopkins Hospital, to give us his expertise on cochlear implants. Dr. Francis accepted a position at Duke University and that was the last time I would see him. It was bittersweet. He performed a stapedectomy on my left ear due to otosclerosis.

What's the one thing you want people to know about HASA? The one thing people should know about HASA is we have several departments of highly trained individuals who do their job with compassion and expertise.

What are three words to describe HASA? Three words that describe HASA are dedication, focus, and friendly.

What is your favorite word? My favorite word is pleasure, which I get out of giving my kiddos stickers to see their smiles and even a few of our talented dancing clients.

What do you like most about HASA? What I like most about HASA are my co-workers; my awesome office manager, Nyya Anderson; and truly amazing Director of Clinical Services, Olga Polites. They are kind and considerate and a pleasure to work with.

What have you gained from being affiliated with HASA? I have gained knowledge of what each of our departments offers the community and I'm grateful we can provide excellent care for our patients.

Tell us something about yourself that might surprise us. Something that might surprise people about me is that I love mountains, greenery, lakes, glens and waterfalls. My desire is to visit Scotland and if I could afford it, to move to the United Kingdom.

Hearing and Speech AgencyHarry and Jeanette Weinberg Building 5900 Metro Drive Baltimore, MD 21215 410.318.6780